Shipping Policy

Order Processing / Shipping

In stock orders are generally shipped within 72 hours to anywhere in the world. We ship using DHL.

we offer this express mail services method shipping parcel up to 25Kgs,  arrival time to destination approximately 3-5 business days, this parcel are insured and online track able when choosing this method of shipping, you ("Customer") will receive an online tracking code and a link to track your parcel online.

The shipping quote is based strictly on the weight of your order, as we do not charge any handling fees.

Backordered Items

We make every effort to keep the site updated with our current in-store inventory. In the event that an item is shown to be sold or backordered, please contact the store info@elanroyaltouch.com  and we will provide you with an estimate as to the items future availability.

Returns / Exchanges

Items purchased online may be returned for store credit within 30 days of purchase. Items must be returned in original packaging and be in unused condition. In case you have any claim about any of the purchased  items, please contact orders@elanroyaltouch.com

Special Order Items

Certain items on the site may only be available via special order. If you would like to purchased these items, proceed with checkout and you will be contacted as soon as possible with the estimated ship date. Your credit card will not be processed until the item ships.

Credit Cart Processing

Please note that your credit card will not be charged until your order ships.

Privacy Policy

"Dead Sea Products Store" respects your privacy; we will not share or distribute your personal information.